Practical Information

Welcome to the Cité du Chocolat Valrhona !

The Cité du Chocolat welcomes you year-round in Tain-l’Hermitage, in a unique setting where chocolate-making expertise, sensory experiences, and delicious moments come together.

Here, visitors of all ages are invited to explore the world of chocolate in all its forms, through interactive spaces, tastings, and discoveries to enjoy at your own pace. Before your visit, find our information and practical tips below to fully enjoy this immersive experience.

The Cité du Chocolat Valrhona in Tain l'Hermitage

La Cité du Chocolat Valrhona
12 Avenue du Président Roosevelt
26600 Tain l’Hermitage – France 
GPS coordinates : 45.067638, 4.847876 

Come to the Cité du Chocolat

Your means of access

By TGV
The Cité du Chocolat is accessible by TGV via Valence TGV station: 

  • 45 minutes by train via Valence Ville (city center) 
  • 20 minutes by car from Valence TGV station. 

By TER
The train station of Tain l’Hermitage - Tournon, located just a 10 minutes walk from the Cité du Chocolat, is served by direct trains from Valence, Lyon and Avignon.
 

Take advantage of the TER offer
By presenting your SNCF train ticket at the Cité du Chocolat reception desk, you'll also receive a 10% discount on your admission ticket.
A great opportunity to visit with family or friends, combining sustainable travel with a delicious experience !

Along the Rhône River, follow the ViaRhôna cycle route. The Cité du Chocolat Valrhona is just 1 minute from the ViaRhôna. 

A dedicated bicks sheds is available in the Valrhona school parking lot next to the gardens of the Cité du Chocolat, as well as lockers with battery charging stations. 

Located along the legendary Nationale 7 road, very close to exit 13 of the A7 highway, the Cité du Chocolat Valrhona is an ideal stop on your holiday route or during a getaway in the Rhône Valley. It is easily and quickly accessible, perfectly suited to both visitors and locals.

Travel time from nearby major cities :

  • From Valence: 20 min via the N7 or A7 highway (exit 13 – Tain l’Hermitage) 
  • From Lyon: 1 hour via the A7 highway
  • From Grenoble: 1 hour via the A59 highway  (Alixan/Châteauneuf-sur-Isère exit)

 Free parking in the immediate vicinity of the Cité 

The Cité du Chocolat is promoting environmentally friendly modes of transport

Preferential low-carbon tariff

Starting in January 2026, the Cité du Chocolat is promoting environmentally friendly modes of transport by offering a reduced fare to all visitors arriving by train, bus, or bicycle. 

Simply present :

- an SNCF train ticket to Tain-Tournon station, 

- a ticket from the Cars Région Drôme, Cars Région Ardèche, or Arche Agglo networks,

- or a photo of your arrival by bicycle in front of the site, to benefit from this advantageous fare. 

Choosing the train or bicycle not only reduces your carbon footprint but also allows you to enjoy a more relaxed and pleasant journey, far from the constraints of driving. Together, let's make indulgence a sustainable pleasure ! 

PREFERENTIAL LOW CARBON TARIFF*: €9.50/pers
 

Opening Hours and Prices

Valrhona Shop Opening Hours 

Open every day 
Monday: 10 am to 7 pm 
Tuesday to Saturday: 9 am to 7 pm 
Sundays and Public Holidays: 10 am to 1 pm and 2 pm to 6 pm

Tour Opening Hours 

Monday: 10 am to 12 pm and 1 pm to 6:30 pm 
Tuesday to Saturday: 9 am to 12 pm and 1 pm to 6:30 pm (please note: last entry for the tour is at 5 pm)

Sundays and public holidays: 10 am to 12 pm and 1 pm to 6:30 pm 5:30 PM (please note: last entry for the tour is at 4 pm)

Reservations are strongly recommended. Our tip: choose weekday mornings for a quieter visit. 

All our tickets include access to the Cité du Chocolat visitor area and the free activities offered throughout the visit (excluding workshops and pastry classes). The ticket entitles you to a 10% discount in the shop.

Adult Tour (17 years and over): €12 
Child Tour (6-12 years): €9.50 
Child Tour (3-5 years): €7.50 
Free for children under 3 years 

Reduced Rate Tour* upon presentation of proof of eligibility: €10.50 (people aged 13-17, groups of more than 10 people, students, people with disabilities, job seekers)

LOW CARBON PREFERENTIAL RATE*: €9.50/person 
Group visits (20 people or more) and/or seminars: contact +33 (0)4 75 09 27 27, press 5 

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Access to the Cité du Chocolat Valrhona
Located in Tain-l’Hermitage, in the heart of the Rhône Valley, the  Cité du Chocolat Valrhona is easily accessible, whether you arrive by car, train, or coach. Several free municipal car parks are nearby, don't hesitate to plan your visit in advance to allow time to park in the city centre.

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Information to know before your visit

  • Animals : Animals, even small ones, are not allowed on the premises of the Cité du Chocolat Valrhona (including the shop and gardens), with the exception of assistance dogs. 
  • Smoking areas : The areas of the Cité du Chocolat Valrhona are non-smoking. This rule also applies to electronic cigarettes.  
  • A welcome for everyone : Because chocolate is meant to be shared, the Cité du Chocolat is accessible to people with reduced mobility and has specific facilities for visitors with disabilities. Our teams are available to offer you a personalized welcome. 
  • Parking : We do not have a dedicated parking lot for the Cité du Chocolat. Its location in the city center sometimes makes parking difficult, so please allow extra time for parking. Several free parking lots are located near the Cité du Chocolat Valrhona (General de Gaulle Parking / Louis Mortreux Square Parking / Clos Saint Charles Parking; Entrance to the Cité approximately 492 feet away).

Services open to all to facilitate your visit

  • Babies changing facilities available 
  • High chairs in our restaurant, the Comptoir Porcelana restaurant 
  • To reduce waste, please bring your own water bottle; we will fill it for you free of charge 
  • Individual hairnets are available at reception for the use of our various audio headsets to ensure the hygiene and comfort of our visitors
  • Free lockers are available
  • Free Wi-Fi
  • Picnic area in our gardens

A question ? We're here to help !

Need advice on planning your visit ? A question about the workshops or the restaurant menus ? Contact us via our online form or call us at +33 4 75 09 27 27. Our team will be happy to assist you in preparing your visit. 

Please consult our FAQ, to answer all your questions before your visit. 

 

Ready to dive into the world of chocolate ?

We look forward to welcoming you to the Cité du Chocolat Valrhona for a unique, indulgent, and sensory experience !

Book your visit now !