Back to top
Suite à un incident technique de notre billetterie, nos réservations pour nos ateliers durant le week de paques se feront par téléphone au 06 30 59 00 46 du lundi au vendredi de 9h à 17h.
Concernant les réservations des cours de pâtisserie de plus de 2 heures, une permanence téléphonique aura lieu le mardi et mercredi après midi de 14h à 17h au 06 30 59 00 46.
Accessibility

Accessibility means enhancing the comfort of each visitor’s experience, whether physical access or access to exhibits.

Accessibility concerns everyone: children, adults, people in wheelchairs, people with impaired or no sight or hearing, people who speak a different language, people with a mental handicap, the elderly…
To us, this is a positive approach because: improve accessibility and you improve everyone’s quality of life. 

Multilingual tour

All the attractions and information at the Cité du Chocolat are in French and English.

Digital tablet: To make this information available in German, Dutch and Japanese, the Cité du Chocolat has designed a mobile app (IOS or Android) that you can download at the Cité to your smartphone or tablet.
Operating systems: If you do not have such a device, you can hire a tactile multimedia tablet at the Cité reception desk. Cost: €2.

Disabilities

The trail and activities have been designed to be as accessible as possible to people with a disability (sensory, motor or cognitive).
Multimedia tablets (with content in French) are available free of charge to people with a hearing or visual disability.